To watch a video version of this podcast, click here:
https://youtu.be/6GZOqskHBwU
In this episode of the Structure Talk podcast, hosts Reuben Saltzman and Tessa Murry discuss Halloween chaos and a complex home inspection that pushed the limits of Structure Tech’s expertise. Reuben shares a detailed story about troubleshooting a heating system in a 100-year-old Minneapolis home, emphasizing the importance of documentation, communication, and customer support. Tessa adds insights on energy types and reflects on the challenges of winding down during a busy season.
Here’s the link to Inspector Empire Builder: https://www.iebcoaching.com/events
Takeaways
When dealing with heating issues, timestamped evidence can be crucial.
Effective communication is key in customer support.
Guiding customers through troubleshooting can lead to successful outcomes.
Frustration is common among customers facing technical issues.
Follow-up is important to ensure customer satisfaction.
Resetting devices can often resolve common problems.
Clear instructions can empower customers to solve their issues.
Customer appreciation can enhance the support experience.
Billing for services can be a point of discussion in customer interactions.
Understanding customer emotions can improve service delivery.
Chapters
00:00 – Introduction and Sponsors
01:14 – Sleep Struggles and WHOOP Tracker
03:36 – Halloween Party Chaos at Reuben’s House
06:57 – Shoutout to IEB Coaching
07:34 – Facebook Post from Agent Clint Kipers
09:03 – Why Structure Tech Charges More
11:25 – Target Market: Savvy Buyers & High-Integrity Agents
15:14 – Training New Inspectors
17:34 – Tessa’s Travel, Moving, and Sleep Challenges
21:13 – Human Design and Energy Types
25:29 – Complex Home Inspection Case Study
30:05 – HVAC Systems Fighting Each Other
34:06 – Boiler Error Codes and Troubleshooting
36:25 – Homeowner Call and Reset Instructions
39:22 – Why Documentation Matters
42:05 – Not All Homes Are First-Time Buyer Friendly
46:10 – Maintenance Demands and Utility Costs
47:18 – Wrapping Up and Final Thoughts
48:12 – Listener Call-Out and Upcoming Guest
TRANSCRIPTION
The following is an AI-generated transcription from an audio recording. Although the transcription is mostly accurate, it will contain some errors due to inaudible passages or transcription errors.
Reuben Saltzman: Welcome to my house. Welcome to the Structure Talk podcast, a production of Structure Tech Home Inspections. My name is Reuben Saltzman. I’m your host alongside building science geek, Tessa Murry. We help home inspectors up their game through education, and we help homeowners to be better stewards of their houses. We’ve been keeping it real on this podcast since 2019, and we are also the number one home inspection podcast in the world, according to my mom.
Reuben Saltzman (00:00.896)
Welcome back to the show. Tessa, it’s just you and me today. We got we got a blank slate. We don’t have any specific topics to talk about, but we’ve got a lot to talk about. How are doing today?
Tessa Murry (00:14.495)
Hey, Ruben. Good. Before you hit record, you tactfully asked how you sleeping Tess? For anybody that’s watching this podcast. The sleep has been the sleep has been a struggle the last few weeks. There’s been a lot going on in my in my life. All good things, but I have not been sleeping great. So but I’m looking forward to this show, Ruben. We’ve got a lot of things to to touch on and a lot of topics we want to cover. So should we dive into it?
Reuben Saltzman (00:21.524)
you
Reuben Saltzman (00:42.338)
Yeah, yeah. Well, I’ve known you a while and I know what up it’s been. It’s been 10 years. I’ve known you for over 10 years now, Tess. Yes. Long time. Yeah, we’ve been at this for a while. So, yeah, I know when when when stuff’s up. On the other hand, I’m sleeping great. I’ll tell you that I.
Tessa Murry (00:51.211)
my gosh, you’re right.
Tessa Murry (00:59.463)
Yeah. Yeah.
Thank
Tessa Murry (01:09.385)
Good for you, Ruben. You’ve got it. You’ve got your process dialed in.
Reuben Saltzman (01:10.574)
I use this. Yeah, mostly, mostly I, kind of like, let’s see, it took me about a week to recover from some, from some really bad sleep about a week ago. I’ll tell the story. But I use this, I use this thing. It’s like, you know, a fitness tracker that’s called a whoop and it’s something you wear on your wrist or your bicep. And, you know, it’s kind of like an Apple wash or something like that, but all it does is
Tessa Murry (01:26.664)
Yes, please do.
Reuben Saltzman (01:40.206)
collect data and it feeds it to your phone. And I have been getting crazy good results. I pulled it up here. Look at, look at my sleep score. Oh, it’s, backwards. You can’t see it. It says 99. Okay. and it
Tessa Murry (01:47.691)
Okay, yeah read it. my gosh. Well you’re looking bright chipper and glowing right now.
Reuben Saltzman (01:59.438)
Well, feel it. Sleep makes such a difference. It’s it’s crazy. And it gives you these nudges. And it was for a while, it was like, my goal was always to hit 85 % of what it tells me I need for sleep. But then I started comparing my scores to a bunch of other people at my gym with this app. can kind of have a community set up and everybody uses it. You can see everyone else’s.
Tessa Murry (02:01.342)
I’m
Tessa Murry (02:04.683)
It sure does. It sure does.
Reuben Saltzman (02:27.982)
And I saw a couple of people would consistently get these super high scores. Like they’d get 99, 100 all the time. And it just kind of made me think, well, if they’re doing it, why can’t I do it? Why am I shooting for 85? And so it’s just, it’s just kind of a testament to the people that you’re around and how when you’re around people with a higher average than you, it brings up your average. I’ve said it for a long time that, um,
Tessa Murry (02:40.907)
Hmm.
Tessa Murry (02:54.88)
Yeah.
Reuben Saltzman (02:57.259)
It’s good to be around people who you want to be like, you know what I mean? Yeah.
Tessa Murry (03:00.891)
Yeah. Yes. Well, and that’s not even I mean, that’s not a new concept. There’s books written about that. And I know you, you know, we talk about that and I be a lot. Surround yourself with the five people that you want to be most like and inspire you and challenge you to be a better person. Yeah. And, and then you become that. Yeah. Well, I was gonna say Ruben and it’s also a testament to you though, too, because you are someone that when you set your mind to something, you do it. So if it’s
Reuben Saltzman (03:15.852)
Yeah. Yeah, yeah, I didn’t coin that idea. That’s for sure.
Tessa Murry (03:29.835)
If it’s going to bed at 8 45 every night, even though there’s a party going on, we’re having a good time, people are mingling, you’re gone. You’re saying good night.
Reuben Saltzman (03:36.206)
Oh, yeah, yeah, yeah. Well, you know what? I did make an exception last week. was was Halloween. My daughter, she’s 14. She had a house party and, we my wife and I let her have a house party and, know, we’re both home and I’m making everybody come in the front door. So I’m kind of monitoring who’s coming. But it was like, there’s a lot of kids coming, huh?
Tessa Murry (03:49.284)
You let her have a house party at 14.
Tessa Murry (04:01.323)
All the shady characters. All the shady characters coming into your home.
Reuben Saltzman (04:05.678)
all the shady characters, you know, and it was kind of funny because you got all these trick or treaters coming and I’d be coming in the door and sometimes I’d come with candy and like, no, we’re here for the party. But there’s a lot of there’s a lot of kids who showed up and they kind of went to the front door and then they see me and my wife are home. And then they start backing up like, oh, no, it’s the wrong house. Like, I think they expected to be going to some party where there’s no parents. And I mean, we. Yeah.
Tessa Murry (04:16.095)
I’m gonna go.
Tessa Murry (04:30.687)
Yeah. Those little teens, my goodness. They cannot be trusted.
Reuben Saltzman (04:36.334)
I thought about what I was doing at 14. It’s like, we’re not going to talk about that, but I was, I was getting into stuff I shouldn’t be getting into. Yeah. And, know, long story short, we said the cutoff time is 11 and bunch, you know, my daughter’s kicking everybody out. She’s trying to get everybody out of the house at 11, still trying to get them out at like 1130 and there’s kids, you know, they’re not driving. They don’t have a ride home. They’re like out in the street. They’re making noise.
Tessa Murry (04:43.275)
That’s a whole other episode.
Reuben Saltzman (05:06.584)
Cops end up coming and at some point we’ve got like four cops, four cop cars at my house and we’re still not getting everybody out. People don’t have rides. My wife and I didn’t end up going to bed until like 1 a.m. So it took me a few days to recover from that kind of sleep because, you know, I’ve got the internal clock. It doesn’t matter how late I go to bed. My clock wakes me up at the same time. So.
Tessa Murry (05:19.336)
my gosh.
Tessa Murry (05:29.267)
you
Yeah. Yeah. Yes. Yes. Ruben, that’s brutal. So the party just moved from your house to the street and the neighbors called the cops.
Reuben Saltzman (05:46.284)
I think so. think so. And I don’t know if it was one of the party goers or what. I don’t know if somebody was mad, but woke up this morning and my house was teepee’d and my, yeah, my kids have some work to do on that. I don’t know if it was related to that or not, but okay. We’re on a total tangent. We’re on a tangent.
Tessa Murry (05:57.097)
you
Tessa Murry (06:05.163)
my goodness. Well, congratulations on surviving a teenage Halloween party at your house. Now you’re braver than I would be.
Reuben Saltzman (06:18.382)
My daughter, my daughter swore up and down. This is never happening again. It was a horrible idea and she really regrets doing it. Yeah.
Tessa Murry (06:28.419)
Really? Well, I think there’s more to that story if something must have happened.
Reuben Saltzman (06:33.74)
Yeah, yeah, for maybe for another time off here. But at any rate, let me give a shout out to our show sponsors, IEB, Inspector Empire Builder. What jogged my memory is that in the past when we would have the fall mastermind, it would happen right around Halloween. And there was always a dress up party for it. Remember? yeah, we’ve talked about in a podcast. There was the one year when I wasn’t there. You dress like me.
Tessa Murry (06:57.247)
Thank you.
Everybody recognized me too. I was the star of the show of the day.
Reuben Saltzman (07:05.454)
So funny. It’s hilarious. But yeah, I be inspector on power builder. Great coaching group for home inspectors. Lots of education. Love those guys. So let’s say, OK, that’s a shout out to them. I’ll have a link to them in the show notes. A couple of the things I wanted to cover today. Number one was a recent Facebook post that
Tessa Murry (07:19.839)
Thanks.
Reuben Saltzman (07:34.806)
an agent put out there and he actually he emailed us ahead of time. He’s like, hey, I wanted to call you guys out specifically. Just want to make sure it’s cool with you. I was like, yes, please. And thank you. Absolutely. And so he he shares this and I’m just going to read it because I thought this is so good. This is from Clint. Kipers, he’s he’s been using us for a very long time and he shared in
Tessa Murry (07:43.936)
Hmm.
You
Tessa Murry (07:55.424)
Yeah.
Reuben Saltzman (08:04.542)
Email that he received now he had hired us when he had he didn’t hire us he referred us our client hired us to do an inspection and The listing agent the the real estate agent who has the house for sale Sent him an email and said hey, I usually don’t let structure tech in my listings because they’re alarmists
Tessa Murry (08:32.574)
Mm-hmm.
Reuben Saltzman (08:33.92)
Unfortunately, I did not see this request until just now. And so clearly it’s like, you know, the day of the inspection, the day before or whatever. And this agent is going, well, you can do it, but I hate these guys. know, something like that. And so he took the opportunity to make a post about that. He said, this is an email I received from a listing agent when I represented the buyer. There are a few things wrong here. First of all.
Tessa Murry (08:43.563)
What a mess.
Tessa Murry (08:50.347)
You
Reuben Saltzman (09:03.97)
Buyers can choose whomever they would like to complete their home inspection. That can range, yeah, applause, Tess is applauding. That can range from a professional company to doing a walkthrough with their dad. The buyer is in control, not me, and definitely not the listing agent. Amen, brother. StructureTech is the inspection company that I recommend to my buyers.
Tessa Murry (09:12.969)
Mm-hmm.
Tessa Murry (09:18.709)
Mm-hmm.
Tessa Murry (09:25.14)
Amen.
Reuben Saltzman (09:32.12)
I make that recommendation because they are known to be the most thorough inspection company available. They have over 4,500 reviews on Google and a 5.0 score. That’s pretty impressive. Clearly their clients love them. Yes, you will receive a lot of information from your inspection report. And that’s a good thing. There’s no need to fear information, issues with the house or negotiating. The point of the inspection process is to do your due diligence.
Tessa Murry (09:46.046)
Mm-hmm.
Reuben Saltzman (10:02.21)
getting as much information as possible is the point. And then he goes on to say, if you want to buy a house, I encourage you to hire an agent who operates out of knowledge and confidence, not fear. A thorough detailed inspection report may cause more work for all parties, but you as the buyer will be better protected and better prepared to take ownership of your new home.
Tessa Murry (10:15.847)
Ooh.
Tessa Murry (10:29.447)
my gosh, Ruben, I didn’t know you were writing under a new pen name, Clint.
Reuben Saltzman (10:31.832)
Come on, Clint. Right? Isn’t that fantastic?
Tessa Murry (10:38.993)
It is fantastic. Has he been has he been a real estate agent for a long time?
Reuben Saltzman (10:43.948)
Long time. I don’t even remember how far back he goes, I mean, forever. He’s been at it for a long time. Yes.
Tessa Murry (10:49.555)
Well, you know, it’s so refreshing to hear that from an agent because that is something that as a home inspector, we know that and that’s our job is to, you know, give information to the buyer. They’re hiring us and do a thorough job so they know what they’re getting to educate them. But it is such a battle with dealing navigating agents that are operating under fear mode or just they don’t want the deal to blow up. They don’t want to deal with a hefty report. They don’t.
Reuben Saltzman (11:13.923)
Yes.
Tessa Murry (11:19.635)
I mean, it’s so it’s refreshing when a real estate agent is actually saying that. Kudos to him.
Reuben Saltzman (11:25.656)
Yes, yes. So nice to hear it. And I mean, it’s something that we’ve been saying for a long time, but gosh, it’s so nice to hear from that side. And it’s something that we’ve really focused on for our target market is our market is not all home buyers. It’s savvy home buyers who care. I mean, I’d love to say our target market is first time home buyers.
Tessa Murry (11:29.738)
Yeah.
Tessa Murry (11:38.954)
Yeah.
Reuben Saltzman (11:54.774)
And we love doing inspections for first time home buyers and we do a ton of them. But I got to say, it’s not really our target market. When you get a first time home buyer, they don’t know the difference between a good home inspection and a bad one. And we charge a lot more than a lot of other home inspectors. And when you got a first time buyer, a lot of the time they just assume that a home inspection is a commodity.
Tessa Murry (12:11.903)
Yeah.
Reuben Saltzman (12:22.338)
You’re just any home inspector is going to tell you about all the big stuff, which is simply not true. You can. Okay. I’m not going to dig into that, but our
Tessa Murry (12:26.249)
Yeah.
Tessa Murry (12:31.947)
But aren’t there standards and certifications Ruben that protect home buyers out there?
Reuben Saltzman (12:37.992)
I’m giving you the huge eye roll, Casa, because I know you don’t mean that question. mean, the certifications, it’s like, I mean,
Tessa Murry (12:45.163)
Even in regulated states that do require home inspectors to be licensed or certified, there can be a wide range of quality in what you get in a home inspection.
Reuben Saltzman (12:56.302)
Yeah, I mean, just because you’re a licensed contractor, does that mean you’re going to do a good job? No, it means you’ve met the absolute minimum to be doing this job. and so, you know, our target market is really more savvy home buyers. Once someone has bought a home, they’ve had a subpar home inspection. And I got to be honest, I think I think a large portion of home inspections done today are sub.
Tessa Murry (13:01.256)
Right.
Reuben Saltzman (13:24.558)
home inspections where they’re not checking a lot of stuff they ought to be checking. Once somebody has bought a house, gotten a subpar home inspection, they have an appreciation for what goes into a thorough home inspection. And those are the people who really, really appreciate what we do. It’s really easy to impress a first time home buyer. They have no idea what to expect. It’s a lot tougher to impress a savvy home buyer.
Tessa Murry (13:37.643)
you
Tessa Murry (13:43.283)
Mm-hmm.
Tessa Murry (13:47.849)
Mm-hmm.
Reuben Saltzman (13:53.602)
Those are the people who really appreciate our services. But also another part of our market is high integrity real estate agents. We’ve said that for a long time and we don’t advertise that, but internally, that’s what we tell our team. That’s our target market is real estate agents with a lot of integrity, like Clint, like what he’s doing here. So love that.
Tessa Murry (13:53.835)
and
Hmm.
Tessa Murry (14:04.053)
Hmm.
Tessa Murry (14:20.509)
Yeah, yeah. Thank you, Clint. Can you feature his post on a blog, Ruben?
Reuben Saltzman (14:26.414)
we, we re-shared it on our Facebook page. And you know, I, I might blog about this too. I surely will at some point in the future. You’re right.
Tessa Murry (14:29.821)
Yeah. Yeah.
Tessa Murry (14:35.731)
It’s like that would be good information to anyone buying a home. Read this first.
Reuben Saltzman (14:40.45)
Yeah, yeah. And if you’re if you’re trying to use us and you get this type of resistance from the listing agent. Let me let me repeat what he said. The buyers choose whomever they would like to complete their home inspection. It’s not up to me. It’s it’s especially not up to the listing agent. So, yeah, good stuff. Yeah.
Tessa Murry (14:59.995)
Yeah.
Yeah. Yeah, that was good. Well, speaking of that, Ruben, didn’t StructureTech hire some new home inspectors? Are you in the process of training? How is that going?
Reuben Saltzman (15:14.22)
Yeah!
It’s going great. We’ve got one guy who was in the damage restoration business for a long time. So dealing with flooded houses, fire damage, leaky roofs, all that kind of stuff. So he’s got a solid background and damaged houses. And then I got another guy who was a home inspector in Las Vegas, in the Las Vegas area for three years. And we’re usually pretty hesitant to hire
Tessa Murry (15:28.309)
stuff.
Reuben Saltzman (15:46.456)
people who have already been home inspectors, because we want them to do stuff our way. But something I was telling them when we hired them was like, look, one of the core values that we’re looking for is humility. Somebody who’s trainable and he’s got that in spades. He’s like, you know what? I’ve been doing it a long time. I am more than happy to learn how you guys do your stuff. And I will go through all the training as though it was day one and I’ve never done it. It’s like, dude, you’re in, you’re in.
Tessa Murry (16:03.157)
Hmm.
Tessa Murry (16:13.023)
Wow. You’re hired.
Reuben Saltzman (16:16.834)
Yeah, yeah, you’re hired. Yeah, really good attitude. So excited to be doing that. I’m using all of the stuff that you put together, really enjoying it. And, know, I just spent the last couple hours going through the slide deck that you had for inspecting exteriors and roofs and chimneys, because I got to make sure it’s all still relevant and updated with new blog posts. I’ve done new photos and whatever. mean, lot changes, but
Tessa Murry (16:20.523)
Hmm.
Tessa Murry (16:27.429)
Tessa Murry (16:41.301)
there’s yeah yeah
Reuben Saltzman (16:46.73)
I probably didn’t change more than 5 % of it. mean, the rest of it is just, it’s solid. It’s so good. And it’s all the stuff that you put together many years ago. So.
Tessa Murry (16:57.449)
That’s awesome to hear. Well, Ruben, you created all the content. All I had to do was gather it and organize it.
Reuben Saltzman (17:03.458)
We’re just throwing it back and forth. Yeah, it works really well. So I appreciate all the work you put into that.
Tessa Murry (17:05.651)
Here we go.
Awesome.
I’m glad it’s still relevant and still helpful.
Reuben Saltzman (17:15.03)
Yeah, yeah. And so it’s a lot of classroom training right now.
Tessa Murry (17:19.337)
Yeah, they’re getting bombarded with new information. Drinking from a fire hydrant.
Reuben Saltzman (17:23.436)
Heck yes. Heck yes. yeah, yeah. What? All right, Tess, what’s going on in your world? Anything new for you to share?
Tessa Murry (17:34.155)
Well, you know, there’s been a lot of traveling back and forth doing conferences, some teaching, some just attending on behalf of the Energy Conservatory. And so I’ve had a little bit of a lull the last few weeks where I’ve been back in Florida. And I guess my time and energy has been taken up by by other things. I will be moving again. So looking for a new place, signing a lease, preparing to move. And I’m also going back to Minnesota in a few days to help my parents move.
There’s a lot of moves happening. with the holidays around the corner too, it’s just, it’s, life is busy, but good. Life is busy, but good.
Reuben Saltzman (18:13.72)
Yeah. Yeah. Yeah. You got a lot going on.
Tessa Murry (18:17.907)
Yeah, yeah, hence the bags under the eyes are open.
I feel so tired. You know, I have gotten used to waking up at 6 a.m. That’s what my schedule is here and when I’m in Florida and the same thing even if I go to bed at like if I can’t get to sleep I go to bed at 1 I still wake up at 6 and so it’s like you just can’t you can’t catch up. I try not to sometimes I sometimes I do usually it’s like between usually it’s around like 11 or midnight maybe.
Reuben Saltzman (18:30.766)
Okay. Okay.
Reuben Saltzman (18:42.264)
Do you go to bed at one?
Tessa Murry (18:52.361)
If I get, I feel like I’ve been getting maybe five or six hours on a regular. And I need, I need way more than that. I know. What, teach me your ways Ruben. Do I need to get a, a whoop? What did you call it? Do I need a, do I need a smart device? Yeah.
Reuben Saltzman (18:58.67)
No can do, Tess. No, no. I need you to fix this. It’s not enough.
Reuben Saltzman (19:09.484)
Yeah, yeah, that’s right. You need a whoop so it can, so it can bug you and tell you. And then, you know, about 7 PM, it’ll give you a summary of your day and say, look, you’ve had a rather stressful day. It’s time to start with some wind down activity. gives you these handcrafted AI summaries of your day and you know, what you did. Yeah, it does. I mean, it gives you like several paragraphs and
Tessa Murry (19:14.475)
Can yell at me.
Tessa Murry (19:27.903)
President?
Tessa Murry (19:31.627)
Wait, how does it know that you had a stressful day? mean, other than like monitoring your heart rate, what does it know the activities you’re doing?
Reuben Saltzman (19:40.142)
Yeah, yeah, it’s magic.
Tessa Murry (19:42.707)
Like, like your brain was on super power the last four hours working on this project. Like you should, it knows that.
Reuben Saltzman (19:50.71)
Well, it does monitor your stress levels throughout the day and it’s different from your heart rate. I don’t know how it figures out your stress levels. I suppose if I Googled it or, you know, put it in my AI machine, it could probably tell me how that happens. But yeah, one of the pages is showing your stress levels throughout the day. And if, mean, if you have a high stress day, it’ll tell you, should, you should go to bed earlier. But I think part of it is just, I mean, I’ve read a lot of books on sleep and it’s just having the right,
Tessa Murry (19:55.434)
No.
Tessa Murry (20:00.447)
Well, I’m curious now. Yeah. Yeah.
Tessa Murry (20:13.355)
you
Reuben Saltzman (20:20.268)
the right wind down activities. You know, one of my rules is no, no alcohol within three hours of bed. And I don’t really drink much alcohol to start with. mean, there will be I’ll go several weeks where I don’t have a drink. But no alcohol within three hours of bed, no food within two hours of bed, no screens within one hour of bed. That’s the three to one rule.
Tessa Murry (20:23.348)
Yeah.
Tessa Murry (20:28.693)
Yep.
Tessa Murry (20:32.16)
Yeah.
Tessa Murry (20:36.512)
Yeah.
Tessa Murry (20:44.127)
That’s the hardest one. That’s the hardest one for me. The screen thing. Because I use that to wind down. Yeah, sometimes I do. I should be better about that. I don’t think the screen keeps me up, though. You know, it’s just life and the scheduling of life right now makes it challenging with the schedules of the people in my life. So that’s part of it. Late nights, early mornings and the travel too on top of it. But
Reuben Saltzman (20:47.884)
That’s a big one!
Tessa Murry (21:13.995)
I was going to say, you know what’s interesting? One of the things I studied, this is one of my hobbies, and Ruben, you know that this is one of my hobbies, but was studying kind of like different personality types, energy types of people. And I really dove into it, human design for a while. And I still love it and I still study it. But one thing it talks about is based on kind of your unique design, how
Reuben Saltzman (21:42.264)
Mm-hmm.
Tessa Murry (21:43.775)
to best support your wind down and how you sleep. And for some people, they are designed to kind of basically use all this energy creating things, doing things throughout the day, making things happen, building things. And they wake up, if they sleep well, they’re well rested, use that energy throughout the day. And by the end of the day, they’re tired, they’ve used it up, they lay their head on the pillow and they pass out.
and their battery recharges while they’re sleeping and they wake up and they do it all again the next day. And there’s other people whose energy does not work that way, where they don’t have this kind of consistent battery pack that can get recharged, where they’re actually kind of more of a sponge in the environments that they go into and they’re taking in other people’s energies. And for those people, those people, the wind down can be challenging and it might look completely different. So…
Reuben Saltzman (22:39.896)
Sure.
Tessa Murry (22:41.235)
For instance, my sister has one of each. And so one boy, he could literally go from running around all day to then just passing out and sleeping super hard all night. And the other boy could be behind in his sleep, but be around a ton of people who are really excited and then not be able to get to sleep even though he’s tired and have a hard time staying asleep and needs a lot of like quiet time, wind down time before he’s ready.
for lights out. So it’s just, you I think you need to find what works for you, hopefully. And you found it. You’ve clearly found it.
Reuben Saltzman (23:10.808)
Sure, sure.
Reuben Saltzman (23:18.19)
Yeah, yeah, I Yeah, I feel like I’ve got to dial them pretty well because I’ve been a horrible sleeper for a long time But feels like I’ve started to kind of crack the code on it. No, but now we need you to crack the code Tess
Tessa Murry (23:27.808)
Yeah.
Game changer. I tell ya. Yeah, for sure. Well, if it was up to me, Ruben, I would work for two to four hours a day. I wouldn’t wake up until nine. I would gradually start my day probably around 10 and then I’d be done by five. And I would just be the wind out. I would be a wind down process and a wind up process most of the day.
Reuben Saltzman (23:56.622)
You
That sounds great. That sounds great.
Tessa Murry (24:01.227)
Well, I’ll tell you what though, honestly, honestly with my with my energy type I can go on like I Can I can do go mode for a while? I can kind of do hypersonic speed for a while when I have to But then I crash and I need to catch up and it takes me a while so I can go several days of like kind of intense energy and intense engagement and thinking and all of that working really hard being Super Efficient, but then I crash and I need
Reuben Saltzman (24:18.382)
Sure. Yeah.
Tessa Murry (24:29.117)
I need time to recover from that. So my energy’s like not very consistent. It kind of comes in waves. Yeah.
Reuben Saltzman (24:35.874)
Yeah, yeah. Well, yeah, we’re very different that way. That’s for sure.
Tessa Murry (24:41.019)
Yeah, very different. studying all of this, human design has really helped me understand myself better, to know how to maximize my efficiency and kind of also know how I best operate in the world and understand that’s okay, because I’ve been surrounded by people like you my whole life. And I’m like, why can’t I just keep going consistently like this?
But also just gives me patience for people in my life and my relationships that I have and understanding, you know, my partner and, and, you know, nieces, nephews, family, friends, all of that better. cracking the code on other people too is helpful.
Reuben Saltzman (25:21.592)
Yeah, yeah, love it, love it.
Tessa Murry (25:23.231)
Yeah, yeah. We went down a rabbit hole on that one. Okay, bringing it back to StructureTech, there was something else that you wanted to talk about today, wasn’t there?
Reuben Saltzman (25:29.548)
Yeah, this is the sleep episode.
Yeah, you know what? was going to I was going to talk about an inspection I did recently or someone on the was Cory. I can share who it was. You know, I like to do ride alongs with people on the team as much as possible. I mean, I say as much as possible. OK, I don’t mean that I tried to do at least two a month and it doesn’t always happen. But I was I was doing a ride along with Cory the other day and it was kind of out of the blues. Like, wait a minute, I’ve got time to roll.
Tessa Murry (25:54.955)
Okay. Yeah, that’s good.
Reuben Saltzman (26:05.046)
I’m going to someone. All right. Who’s where? Corey, I’m going to I’m going to come tag along with you. Cool. Yeah, cool. Come along. And it’s this it’s a larger house for Minneapolis. I think it was around thirty five hundred four thousand square feet somewhere in there. Pretty big for a Minneapolis home, you know, if you’re out in the suburbs.
Tessa Murry (26:06.812)
Good
Tessa Murry (26:26.163)
It’s pretty big.
Reuben Saltzman (26:32.621)
And it’s a newer home. It doesn’t feel that big because it was built that way. But yeah, you got you got bigger rooms. But this is just, you know, it’s a it’s a lot of rooms and it has been it has been worked on a lot. There’s been a lot that has happened at this house. They’ve got they got a. All right. Let me talk about some of the stuff. And it’s you know, it’s old. It’s about 100 years old and.
Tessa Murry (26:36.33)
Right.
The rooms are big, yeah.
Tessa Murry (27:00.445)
Okay.
Reuben Saltzman (27:01.886)
We charge more as houses get larger and we also charge more as houses get older. It’s not like we have a flat thing that we add on like we add a dollar for every year or two dollars for every year or something like that. No, we have a multiplier. So as it gets older, the price that we would already charge for the square footage, it gets multiplied as it should.
Tessa Murry (27:08.967)
Hmm.
Reuben Saltzman (27:31.606)
So we charge a lot more for bigger, houses.
Tessa Murry (27:33.311)
That’s a doozy, hundred year old, yeah, a hundred year old, 3,500 square foot house in Minneapolis.
Reuben Saltzman (27:38.85)
Yeah. Yeah. And so let me talk through some of the stuff that it had that makes it worth charging more. it makes it worth the clients paying us more. had a detached garage with its own electric service. You had a separate service job going to the garage. We’ve got a pool and a hot tub. Now we don’t inspect pools and hot tubs, but it’s got all that in the backyard. And then it had.
the electric service for the house, but then it had a sub panel next to it. And then there’s another breaker with a label that had it said another sub panel. And Corey couldn’t find that one. He’s like, you know, I looked all over this, this and this, and I’m sure there’s another sub panel somewhere. I’m not done in here, but if you could find that, that would really help me. And I ended up finding it. was inside of a
a cabinet and there’s a million cabinets in the basement. It was inside another cabinet. Found that it was an old pushmatic panel. Remember those the Bulldog pushmatic? Yep. So we had one of those. then for the heating system, well, for the heating and cooling the HVAC, it had an air handler in the basement, which provided AC basically just to the basement. And then it had another air handler on
Tessa Murry (28:40.907)
wow. Yeah. Yeah.
Reuben Saltzman (29:02.54)
the third story and a separate AC system that provided AC to the third floor, second floor and first floor. And when we arrived on a, I don’t know, 50 degree day or whatever, it was running. It was running and it was all frozen. The AC was running.
Tessa Murry (29:12.309)
Sure.
Tessa Murry (29:20.363)
you
Tessa Murry (29:23.731)
Lacey was running
Reuben Saltzman (29:26.638)
And the refrigerant lines were all covered in ice and you could look inside the compressor. It’s all covered in ice or frost, you know, whatever. It was a pretty thick layer. So of course we take pictures of that immediately. Take pictures of the thermostat setting. Like, look, if something’s broken, we didn’t break it. This, I don’t know why you’re running your AC, but that was running and it was not a heat pump. I know you’re going to ask that we check. mean, it’s not going to frost up with it is the heat pump, but.
Tessa Murry (29:36.117)
Yeah.
Tessa Murry (29:44.028)
Yeah.
Tessa Murry (29:51.089)
Yeah, well, I’m just saying there’s a lot of internal. There’s a lot of if it’s 50 degrees outside and they’ve got the AC running just man, there’s a lot that I guess the house is doing a good job keeping the heat in crack a window.
Reuben Saltzman (30:05.71)
Well, well, no, that’s because it also had a boiler for heat and the boiler was running too. So the systems were fighting each other.
Tessa Murry (30:12.235)
no!
my gosh, the boiler and the AC running at the same time. Terrible.
Reuben Saltzman (30:21.25)
Same time and it’s a relatively new boiler, but Tessa, they’ve got, it was like four or five zone controls on the pipes where it opens and closes the valves to let hot water through. They’ve got a ton of those. They’ve got heat provided to the garage. You got an old dial thermostat there. And then you’ve got thermostats
Tessa Murry (30:45.556)
Reuben Saltzman (30:49.032)
all over the house. They’re all Wi-Fi thermostats. And I think we found like four of them or something. But Corey still couldn’t get the heat to turn on to the basement by the time I showed up. He wasn’t there for that long. He was just kind of doing his quick one. So he’s like Ruben, if you can take over and inspect the HVAC, that would be huge. and it’s got a mini split on the porch, which we can’t find the remote for. And so
Tessa Murry (31:14.884)
my gosh.
Reuben Saltzman (31:18.294)
I mean, it’s got all these different systems and it would have been a great training house. Yes, I should have taken a long video and then in floor heat in a bathroom on top of that. And so I’m like, yeah, I’ll inspect this. I’ll try to get to the bottom of it. And, you know, I can just tell you now what it had. But when I got there, all I knew was it’s got thermostats everywhere and a lot of
Tessa Murry (31:21.579)
That would a great training house for your new inspectors.
Tessa Murry (31:28.796)
man.
man.
Reuben Saltzman (31:44.558)
And it got a couple of air handlers and a boiler and who knows what else it just it took a while. Yeah, it’s it’s so time consuming. And I finally found the heat to the basement. It’s like tucked away in this corner that you wouldn’t even think to look at. Finally found that thermostat and. And it’s got and then on coming into the boiler, here’s one of the pumps and we’ve got open spliced wiring going to a pump. It’s 120 volt wiring. It’s just open splice.
Tessa Murry (31:47.883)
It’s like my worst nightmare. Yeah.
Mm-hmm.
Reuben Saltzman (32:14.572)
just right out in the air. And it’s easy to look over that stuff when you’re looking at mechanical equipment as a home inspector, because thermostat wires will have open splices. And a lot of the time they’ll use Romex for a thermostat wire. So you can kind of look at it and go, no, that’s fine. It’s low voltage, but no, no, this was not low voltage. It just open splices and there’s a wire just dangling in the air, a neutral wire that’s not connected to the wire nut.
Okay, I think that’s supposed to be connected somewhere, but I’m not gonna mess with it. So it took a while to figure all this out. And one of the thermostats, one of the Wi-Fi thermostats was just sitting on the kitchen counter, like just sitting there. Okay, what does this do? And several of them were giving error codes. And then it also had, for a water heater, it had a boiler mate, which…
Tessa Murry (32:46.026)
of
Reuben Saltzman (33:11.918)
If anyone doesn’t know what that is, it’s not an independent water heater. It’s basically just a big old tank that your potable water goes into. And then the boiler pipe goes in and it wraps around the tank inside a whole bunch of times and then comes back out. And when the tank starts getting cold, the boiler mate tells the boiler, hey, I’m getting cold. And then the boiler kicks on and you have a pump, pump a bunch of hot water through there to heat.
the potable water and the two different water systems never mix. That was given an error code the minute we showed up to. It was saying error, blah, blah, high limit. And so we’d take pictures of all this stuff, all these error codes, like, look, this system ain’t working right to start with. And I ended up figuring out all the things that worked, documented all the read eaters that did not heat up no matter, you know.
Tessa Murry (33:46.859)
Thank
Tessa Murry (33:53.355)
Ugh.
Wow.
Reuben Saltzman (34:06.766)
We turned all the thermostats up. None of the bunch of radiators never turned on. then, and then it gave about three hours into the inspection, the boiler shut down. gave this error code and the whole screen turns red. It’s a newer boiler, you know, not the old style. It’s a wall mounted, high efficiency boiler with the direct vent pipes. And it’s telling me, I don’t remember what it said. It said, I’m not working anymore today. I’m done. I’m taking the rest of the day off.
Tessa Murry (34:08.841)
my gosh. Geez.
Tessa Murry (34:29.003)
Okay.
Reuben Saltzman (34:36.526)
And so I went in there and I did a manual reset. I shut it down. I restarted it, which, you know, I feel like it felt a little iffy to even do that, but I thought I don’t want someone coming home to not having heat. And then it started working again. Okay, great. I know. Right. And so then I stuck around to the buyers came normally when I attend inspections with my buyers. Once the
Tessa Murry (34:52.405)
Just turn off the AC and you’ll be fine. Just kidding.
Reuben Saltzman (35:04.91)
With my inspector, excuse me. Once the buyer show up, I’m taking off. I might say hi real quick, but it’s like, all right, Corey is the inspector. You’re in his hands. I was just coming out to hang out with him. I’ll leave you in his good care. Nice to meet you. Goodbye. But this was one where I thought I got to explain all this to them and I’m going to explain it to Corey as we go through because he’s, documenting all of it. And, and then we go back down to the boiler and it’s
It’s red again. It’s not working again. So Corey left a long note to the seller, letting them know, Hey, you got this error message. You got this, you got this. This is how it, how it looked when I showed up. And now it’s given this error message. And then the next day, Eric, our service manager gives me a call and he’s like, Hey, Ruben, got a
call from the owner at this house saying they don’t have any heat. I happened to notice you were at the inspection and Corey’s in the middle of inspection. So I thought I’d just ask you, would you happen to know anything about it? I’m like, heck yeah, I do. Just don’t even bother yourself with this, Eric. Give me the owner’s number and let me give her a call. And I ended up calling the homeowner and she was…
Tessa Murry (36:21.439)
my gosh.
Reuben Saltzman (36:25.646)
I mean, she was funny. She was really nice. And, you know, she seemed really casual and laid back. She’s like, you’re the one who broke my house. No, just kidding. Bye. But I did get home and there’s no heat. And I wonder if you know what I could do, blah, blah, blah. And I was like, yeah, there was a lot of errors and we’d left you a long note because of this and the AC was running and you know, you may want to just try doing this manual reset. I did it and it seemed to work for a while. And if that doesn’t work,
You’re going to want to call your heating contractor and, kind of.
Tessa Murry (36:58.845)
You kind of want to take a bomb and blow your house up. Get all new age back.
Reuben Saltzman (37:02.528)
Yeah, yeah.
Dude, she’s telling me she’s like, she’s telling me because I’m asking him. I said, there’s some radios that didn’t even work. And then there’s and she’s like, well, it all worked before I left. And I’m thinking, no, it didn’t. And I said, what? There’s a thermostat on your kitchen counter. What does that do? And she’s like, I have no idea. I don’t even know how any of this works. And I just want to go back to the days where we had dial thermostats. My husband.
Tessa Murry (37:19.945)
No.
Reuben Saltzman (37:33.014)
Knows where all this is and he’s out of town and I just hate the whole system and we’ve always got people coming out here to fix it and they are so expensive and I’m thinking yeah, this sucks. But but at some point the conversation kind of heads to she’s telling me well, it was all working before you got here and I don’t think I should have to pay for this blah blah blah. I said look. It was giving us all kinds of error messages when we showed up.
Tessa Murry (37:38.987)
No kidding.
No kidding. Yeah. Yeah.
Reuben Saltzman (38:00.78)
We took photos the second we showed up. These are defensive photos and I’m not trying to sound defensive, but we take these photos because we’re the last ones in. And then when you get home and you have no heat, a lot of the time we get a call just like this where someone’s saying it was working fine before you showed up. That’s why we got timestamped photos at 8.02 AM showing all these error messages. And she’s like,
Tessa Murry (38:08.107)
Yeah.
Tessa Murry (38:20.971)
All right.
Tessa Murry (38:27.538)
Man.
Reuben Saltzman (38:28.654)
So you mean just like I just said to you, I’m like, well, yeah. She’s like, okay, all right, I get it. Well, how can I reset it? And I talked her through how to reset it. And she said, all right, well, I’ll give it a shot. And she seemed a little frustrated. And I said, please let me know what goes, call me back. Let me know. And like three hours later, she called back. She’s like, I just want to let you know, I reset it. It’s all working. I have heat.
Tessa Murry (38:38.975)
Wow.
Reuben Saltzman (38:55.458)
And I really appreciate all your help with this, blah, blah, blah, blah, blah. And I’m going to send my husband the bill for it. And, you know, she says it jokingly. I’m like, you sound like you’re very expensive. She goes, I am. It was, it was good stuff. So it all turned out fine, but I just thought this is why we charge more for these old.
Tessa Murry (39:15.178)
my gosh.
Tessa Murry (39:19.381)
Yeah.
Reuben Saltzman (39:22.648)
complicated houses. It’s all of this extra stuff, all of the extra time I spent. mean, if it had just been Cory there, I mean, I don’t know how you would have possibly gotten this inspection done in the five and a half hours that we had scheduled the inspection for. mean, normally we schedule a four hour inspection, but when they get bigger and they get older, we schedule more time.
Tessa Murry (39:30.73)
Yeah.
Tessa Murry (39:35.786)
in
Tessa Murry (39:42.815)
Yeah.
Tessa Murry (39:46.205)
Yeah, I mean, that sounds like at least a six hour inspection. yes, that is a nightmare situation. You have an old house like that with multiple different heating cooling systems, and you’re trying to figure out what thermostat does what. And you’re having error codes and complications with all the systems. You need like a second inspector who can just handle that and try and diagnose that while the other inspector is doing everything else. So that’s lucky that you were out there for that.
Reuben Saltzman (40:05.292)
Yes, yes.
Reuben Saltzman (40:13.027)
Yes.
Tessa Murry (40:15.507)
And also, think it’s a good, just, you know, good information for inspectors that are out there to just a reminder, like document everything because, I mean, all these issues that were going on with the systems, you’ve got the pictures that show the error codes and the timestamps, like you said, and you even took the time to write a long note that explained everything. And you still had to spend how long on the phone with this woman? Over an hour, probably?
Reuben Saltzman (40:43.95)
It was probably 15 minutes. I don’t want to exaggerate. It was probably a 15-minute phone.
Tessa Murry (40:48.775)
Well, you still had to spend time in bandwidth trying to calm a homeowner down who’s still frustrated even though you explained everything and you didn’t do everything, you you didn’t do anything. You still had to, yeah.
Reuben Saltzman (40:56.169)
yeah!
Reuben Saltzman (41:00.236)
Well, yeah, I’m not telling the whole story. mean, that’s how long my phone call was. But of course, she had to call up and talk to the office. And then the office says, all right, we’ll have Eric deal with it. And then normally Eric would call her. But Eric just saw I was there. So he didn’t even make that call. He just he just asked me first. So, I mean, it could have been a lot more because if I hadn’t been there, Eric would have called her first and then called Corey and then.
Tessa Murry (41:09.277)
elf
Tessa Murry (41:13.321)
Uh-huh.
Tessa Murry (41:19.157)
That’s lucky. Yeah.
Yeah.
Reuben Saltzman (41:29.81)
you know, just a lot of tap dancing and odds are if I hadn’t been there, it’s like, you know, we probably would have had to hire somebody to come out and reset it. It’s just. It’s it’s so much work. So to your point, Tess, it’s so important for home inspectors to document exactly what you got the second you show up and get in front of this stuff, anticipate these complaints, these calls from homeowners because.
Tessa Murry (41:32.778)
Yeah.
Tessa Murry (41:40.959)
My goodness.
Tessa Murry (41:54.4)
Yeah.
Reuben Saltzman (41:57.502)
anything that ain’t working right, even if it wasn’t working right when you showed up, that’s not how people remember it being.
Tessa Murry (42:02.164)
you
Tessa Murry (42:05.575)
Well, it’s true. mean, for I’d say most homeowners, as long as their house is like feeling somewhat comfortable and it’s not super hot or super cold. And it sounds like this house, it’s big, it’s rambling, it’s old. She’s probably used to some rooms being warmer, some rooms being colder, you know, the temperature fluctuations. But on average, like every, you know, most homeowners are not.
going down the basement, looking at their boiler and seeing the error codes that are coming out on it. Or they’re not inspecting the refrigerant lines to see all the ice on them. You know, like she doesn’t even know what the thermostats do. So she has no clue that she’s got two systems running that are fighting each other at the same time. Like, you know, that so again, it’s like, yes, put yourself in the the homeowner’s shoes and you’ve got to be able to kind of defend yourself and prove to them that what they thought was working actually was not.
Reuben Saltzman (42:36.268)
Yes.
Reuben Saltzman (42:43.042)
Yes. Yes.
Reuben Saltzman (42:56.716)
Yes, yes, exactly, So had to.
Tessa Murry (43:00.273)
And wait, houses like that are just a, you know what? think there’s some houses that are doozies out there. And anytime you’ve got a house that’s over a hundred years old, that’s that big, you know it’s going to be a landmine.
Reuben Saltzman (43:15.214)
Yeah, it’s going to take a lot of time and we are unapologetic about charging what we do for those houses. Cause it’s like, look, if you don’t want to pay it, will happily. Um, it was, know, gosh, I want to say probably 12, 1300, something like that. Yeah.
Tessa Murry (43:18.09)
Yeah.
Tessa Murry (43:23.423)
How much? Can I ask how much an inspection costs? Yeah.
Tessa Murry (43:32.883)
Okay. And worth every penny of that for two inspectors to be there for a total of how many hours? Like maybe eight hours? Yeah. Okay. 10 hours. Yeah. And you’ve got the CEO of the company out there trying to figure stuff out for you.
Reuben Saltzman (43:40.62)
Well, 10 hours. mean, yeah. Yeah.
Reuben Saltzman (43:50.114)
Yeah, yeah, exactly. Yeah. I think they definitely got their money’s worth out of that home inspection.
Tessa Murry (43:55.243)
For sure. man, for sure. Well, poor Cory. Good job, Cory. Sticking with it. man, I would not have wanted to write that report.
Reuben Saltzman (44:00.866)
Yeah, high five.
Yeah, I looked over it. It was a long report longer than average. That’s for sure Yeah, but To Clint’s point when we were all done and we did the walkthrough. Nobody was scared, you know It was just like look they already know they’re buying a big old house It’s got a lot of stuff and it’s not like we’re telling them the sky’s falling down just said hey You’re getting some error codes You’re gonna want to talk to the people put the system in figure out what all the thermostats do figure out what this error code is, you know, it’s
Tessa Murry (44:09.867)
I’m fine. I bet. I bet.
Tessa Murry (44:19.614)
Yeah.
Tessa Murry (44:23.723)
Amen.
Reuben Saltzman (44:36.014)
It’s not the end of the world. You just, you need to figure out how it works.
Tessa Murry (44:38.217)
Well, here, you know, and that’s a that’s a very practical laid back approach, Ruben, I would take it one step further and like ask the buyer, okay, have you ever owned a house before? Like, are you used to dealing with heating cooling systems? Because this one’s complicated. You’ve got all these different systems doing different things. And so you’ll have to, you know, almost get a maybe a lesson from the seller on what does what and how it works. So when you move in here,
Reuben Saltzman (44:58.947)
Yeah.
Tessa Murry (45:06.737)
you know how to operate your house because this is not basic. This is college level.
Reuben Saltzman (45:08.919)
Yes.
Reuben Saltzman (45:12.876)
Yes. Yes. I you know what? That’s almost exactly what I told them. And it’s it’s experienced home buyers. But I told them, look, you need to you need to have the seller show you what all these things do. You need to have them figure out where the remote is for this thing. You need it. You need a lesson. You need to spend some time with the owner. OK, yeah, cool. We can do that. I mean, it’s they’re they’re chill. They’re experienced home buyers. They’re savvy home buyers. They are our target market.
Tessa Murry (45:16.693)
Yeah. Yeah.
Tessa Murry (45:26.494)
Enough.
Tessa Murry (45:32.293)
I was gonna say it.
Exactly, You’d have to be chill and experienced to own a house like that or want to buy a house like that after reading the report.
Reuben Saltzman (45:50.228)
Yeah, yeah, it was not. Seriously, it was not a house for a first time home buyer. And I mean, I hate saying that. And it’s, you know, it’s not like I’m going to tell that to somebody if they are a first time home buyer. None of my business. But between you and me, Tess, I think there are some houses that aren’t good for first time home buyers. This is this is advanced stuff.
Tessa Murry (45:54.943)
and lower.
Tessa Murry (46:10.319)
agreed, agreed. Here’s the thing. It’s like, how much maintenance do you actually want to do? you, you know, because if you can’t do it, then you’re going to have to hire someone to do it. And houses like this are expensive because they’ve got lots of lots of parts that break and they don’t work cohesively. So you’re going to have to have all these contracts, different contractors, someone to service the boiler, someone to service the AC, someone to service the mini split, someone to do with all these other things.
like in your speed dial so that when this system goes down, you know, you can get it fixed. And if you’re okay with that, great. This is a good house for you. But just understand it’s not, you know, not simple. And I wonder what the utility bills cost for a house like that monthly. You got the boiler going and the AC going.
Reuben Saltzman (46:48.878)
Yep. Yep.
Reuben Saltzman (46:58.83)
I’m sure it’s high. Yeah, yeah. And you got the hot tub and all that stuff. Yep. Pool heater. Yeah, those are expensive. Yeah. Yeah, so much.
Tessa Murry (47:06.571)
Yikes. Yikes. my gosh. didn’t. Yeah. Heated garage you said. Yeah. That’s a lot.
Reuben Saltzman (47:18.578)
Yeah, the tuck under garage was heated. The detached garage was not. Yep. So, yeah, fun times. Just thought I’d share that story. It’s just the stuff we get to deal with. Yeah. And, yeah, I don’t know. That’s all I got for today, Tess. But you know what? We got a show. We got a show.
Tessa Murry (47:27.051)
my goodness. Fun times. Fun times. That’s a good one. Yeah.
Tessa Murry (47:43.051)
Well, this sounds good.
It’s time to wrap it up. If you’re still with us, thank you. This been a hodgepodge of a show.
Reuben Saltzman (47:51.916)
Yeah, thanks for listening to us ramble about sleep and Halloween parties and all that other fun stuff.
Tessa Murry (47:57.487)
Yeah, it’s well, it’s good to catch up with you, Ruben. We do have one more special guest coming on as part of this kind of this builder series. He so I’m excited about that. But it’ll be towards it’ll be a few weeks away from now. So there’ll probably be a gap in our in our series. I’m guessing how we publish this. Yeah, yeah, cool.
Reuben Saltzman (48:12.269)
Okay.
Cool. Looking forward to that one, All right. Well, for our listeners, if you got any questions, thoughts, you want to talk about sleep, any tips for Tessa, she will take them. I know I will speak for her. Please email us. Yeah. Podcast at StructureTech.com. We read them all and we would love to hear from you. We’ll catch you next time. Thank you.
Tessa Murry (48:28.277)
Yeah.
Thanks, please.
Tessa Murry (48:45.429)
Thanks. Take care.